Jake David
Activity overview
Latest activity by Jake David-
Jake David created an article, I cannot remember my User ID/Member ID
The user ID/Member ID is your email address you used to register to the platform
-
Jake David created an article, Do I have to nominate family / friends on registration or can I nominate them at any time?
You can nominate your family members anytime. Once you have registered, you will have the option to invite your family members and friends in the dropdown menu on the top right corner of your platf...
-
Jake David created an article, How to invite family Members
Step 1 Click on the profile icon and select the option to invite family members. Step 2 On the pop-up box please enter the email address of the members to be invited and click on the button send a...
-
Jake David created an article, If I cancel my account does that mean my family & friends will automatically be cancelled?
If you cancel your account then the accounts of your friends and family that have been added by you will also be cancelled automatically.
-
Jake David created an article, When does system start taking payments from my card?
Your card will be automatically charged at the end of the trial period if any.
-
Jake David created an article, To access the platform should I whitelist any domain?
If you need to whitelist in your firewall please whitelist the following URLs: cloud.scorm.com, myconnect.olivegroup.io
-
Jake David created an article, Why there is no Share/Invite family members option in my Profile?
You do not have the share option in your profile since you have exhausted the total number of learners you are eligible to invite.
-
Jake David created an article, Where can I find my courses?
Step 1 Login to your account and click the Skill Hub button right to the home button. Step 2 Under All Learning, you can find the courses assigned to you.
-
Jake David created an article, How can I change my Bank Details/Card Number?
Step 1 Please login to your account and follow the procedure of subscription cancellation. For further regardings on subscription cancellation click Here Step 2 Once you cancel your subscription ...
-
Jake David created an article, Will the family member have to pay for the membership?
The family members will not be charged for their membership.